We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Jul 2019 08:37
The color in my opinion is pink, the photo is darker, and so the quality is normal like. after a couple of days i use, i will add a review
29 Jul 2019 04:19
Very good looks.
27 Jul 2019 11:52
Everything is super, there is almost no smell, the only handle is small for her husband, well, this is a trifle the main quality is sewn exactly skewers there. Special thanks for super fast delivery.
12 Jul 2019 01:58
Roomy, smells slightly, sewn like not bad. Let's see how strong the inner material is.
11 Jul 2019 05:48
It's great, very good quality for the price you have
8 Jul 2019 08:17
25 Jun 2019 20:38
Excellent, well made & keeps drinks cold all day with and freezer block!
25 Jun 2019 13:16
great bag, thanks.
31 May 2019 03:54
29 May 2019 04:56
Excellent quality, and consistent with the announcement, fast
21 May 2019 23:43
Very nice product!
19 May 2019 14:36
Goods arrived and it's pretty good.
10 May 2019 06:53
Quick. I liked it
7 May 2019 12:28
The product appeared above your expectation. A very nice product
7 May 2019 03:48
Excellent bag! placed 3 kilograms of meat in the container and battery cold, the last melted after 18 hours. at a temperature of 10 degrees outside.
1 May 2019 09:35
The parcel came without damage, i write out the third bag from this store to my comrades, the quality is excellent. Thanks to the seller, to krasnoyarsk the parcel was 25 days.
24 Apr 2019 10:14
I order the second, everything is super. Came quickly
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