We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (4)
4 Stars (0)
3 Stars (2)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
24 May 2019 13:55
The headphones are very good, the microphone too. Found only 1 minus-the backlight on the right ear first of the connection gradually stops being synchronous, but it does not deliver special inconvenience.
21 May 2019 02:51
8 Apr 2019 09:33
10 days to the krasnodar territory. headphones without a box, quite massive, but sit well, on the ears and head do not press. but the sound quality is quite mediocre, those who here praise it apparently never listened to the sound in the headphones of at least an average price category. and then i had to mess with the equalizer of the motherboard to sound at least how to straighten, or by default it is like a toilet. also the headphones are not super loud. IN The principle of volume at full enough, but my past were a little louder and straight screamed to the ringing in the ears at full volume. the backlight is cool though not adjustable in any way and very bright if you sit in the dark, but it can be turned off by pulling out the usb cable. suddenly a good microphone turned out. in general, the headphones cost their money, you will get what you paid for, but the price is far from super low as some here Admire.
17 Mar 2019 08:24
As Replacement bought Went Quickly kapuu
27 Feb 2019 00:24
Fast delivery, great packaging, material quality, appearance and sound. The son is very pleased and i too. Thank you store!
20 Feb 2019 04:48
From the moment of order to receipt-30 days. Packed in protective film, protective caps on the sizes. The sound quality is good, comfortable volume wheel on the left earpiece, the backlight constantly overflows and changes colors.
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