We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (2)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Jul 2019 03:55
Good drone, delivery month
24 Jul 2019 12:22
Perfect as described
8 Jul 2019 22:46
Quadrocopter is good) But still this is the initial level. In one place it can not hang, even indoors. Play will go)
24 Jun 2019 16:13
25 May 2019 10:00
very nice toy, but fragile
21 May 2019 12:44
Very good like Note 10
17 May 2019 05:09
The box was very damaged
5 May 2019 20:17
Drone liked, i recommend to buy. Delivery is not fast, and it is desirable to translate the instruction into russian.
22 Apr 2019 00:11
I wanted to write a good store, but it's not so! The seller is the operator. Got a coupon for $18 in the brand focus during dr ali. But the miracle did not exist. The seller quadrocopter did not send, it's good to bring back the money. In general, if you want to buy it here.
18 Apr 2019 14:49
Product arrived perfect And very fast!!
16 Apr 2019 09:38
One to one with the truth, I couldn't understand how to run the papers. You can easily fix it by watching videos on the Internet.
15 Apr 2019 12:05
delivered in 10 days. I'm very satisfied.
14 Apr 2019 05:59
FPV is too lagy, imposible to fly only looking to fpv, best things on this copter is lights and battery life.
8 Apr 2019 11:59
Worthy drone thanks store shipping 20 days
29 Mar 2019 06:05
The drone is excellent! The store is very sociable) was a hitch with delivery, the parcel was lost i do not even know where! and the track was not tracked! Wrote to the seller, explained the situation. He solved the problem very quickly... found where the parcel is, checked whether the shipping address is lucky .... gave me her new track for tracking! The parcel delivered by courier! Thank you!
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