We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (11)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
7 Aug 2019 12:14
Quadrocopter came to ukraine in 16 days, which is very fast, whole and complete, flies very cool, all functions work, flight time up to 10 min. Seller before buying the goods quickly answered my questions and quickly sent, store thank you very much for the goods, i recommend. Take at least three batteries enough for 25-40 minutes
30 Jul 2019 01:04
superfast delivery, just 14day passed. not checked all. but box status not bad. from now on, check this item. at this time, I recommended the store!
27 Jul 2019 10:37
9 days to nl. not tested yet but seems ok. a+++++ store.
22 Jul 2019 19:02
SHOW!! Like, arrived very quickly and was not taxed. Recommend this store to everyone. So leave a warning that the WiFi Visuo is 5G (announcement), therefore, not works on most mobile phones, this way, you fail to use the phone to see the cameras, online. Tested here with 3 phones, Samsung S5, Bike G3 and Xiaomi Note 7, however all have technology WiFi 2,4G. Am enjoying my son, but if I could see the cameras, would be better.
20 Jul 2019 11:08
Arrived in less than 1 month in my home, all OK, not taxed, great drone super store recommend!!!
19 May 2019 03:12
The drone fly well. But the application does not work on my phone (S6 android)
15 May 2019 08:32
Super, quickly delivered. Now we go to buy batteries for the remote. Everybody's happy. Thank you.
9 May 2019 08:45
Hey i got pack 5 days earlier than it use do be. Drone is working right now cant say anu thing bad right now.
17 Apr 2019 20:12
Delivery fast, less than 30 days. From China to Brazil is a good distance. THE product arrived perfect. Did a test FPV and called the motors. Work perfect. THE store sent all like the ad and always attentive. Recommend
26 Mar 2019 14:34
15 Mar 2019 10:16
8 Mar 2019 19:43
THE product came well packed and in perfect condition. In packaging came exactly described in AD. It failed to receive, but mainly because of the Customs. Did some first tests and work as described. Encaminharei additional feedback information test flight and new photos.
15 Feb 2019 05:24
the box was crushed around the edges but it arrived. I tried to message the store multiple times to find out what was wrong or the current location or even a tracking number but there was no response at all. The product is nice but seller communication was Zero
12 Feb 2019 10:04
It took longer than planned but arrived at Perfect conditions. I will test it and leave comments
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