We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (11)
4 Stars (1)
3 Stars (2)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 Aug 2019 00:12
rapide. sans probleme
7 Aug 2019 18:01
The camera is very good on this drone. the box was damaged in shipping, but no harm done.
5 Aug 2019 12:46
3 Aug 2019 14:27
Very good, work all
29 Jul 2019 01:03
There was a bit of confusion when ordering as some items were unable to ship from Australia. Unfortunately I recieved the wrong tracking information and my order never arrived. After lodging a dispute, the store refunded me. As the seller was honest and helpfull, I re-ordered from them.
28 Jul 2019 05:21
26 Jul 2019 21:25
25 Jul 2019 07:16
19 Jul 2019 12:17
Drove 4 weeks through kazakhstan. The camera is very decent quality on microbe.
18 Jul 2019 14:46
This is the best option for a child or for someone who wants to try themselves in fpv.
18 Jul 2019 13:31
Nice product. Incredible for the price.
13 Jul 2019 20:30
the packaging is a bit broken. I'm not testing it yet.
29 Jun 2019 01:12
Very impressive small quadcopter. Immersive glasses are of good quality with HD screen. Remote control works fine with my hands, not too small. Everything works smoothly. Perfect for beginner. Range is 15-20 meters. Battery is 3-4 minutes. Can buy extra batteries easily on AliExpress. One of the best purchase I have ever made! Thank you Eachine!
28 Jun 2019 18:27
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