We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (1)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 Aug 2019 06:03
Order, rules work)
8 Aug 2019 03:20
For this money-excellent ears, questions about sound quality-not for this money) Got ears quickly, workers, the description correspond.
7 Aug 2019 03:04
Everything is super, the child liked it. thanks to the store.
6 Aug 2019 01:57
6 Aug 2019 01:44
Order received in excellent packaging and visually without damage.
5 Aug 2019 20:44
Thanks to the store. The goods came quickly
5 Aug 2019 04:26
Excellent, i recommend
4 Aug 2019 04:49
Headphones disappointed. On the head sit weakly, height adjustment does not hold at all, is not fixed. The sound is less than only if the ears are strongly pressed. There are no complaints about the microphone. Design acceptable. Cord braided (this is a plus). Outcome: i advise you to look at something better
4 Aug 2019 04:33
The headphones are satisfied, the sound is excellent, came quickly for 2 weeks
2 Aug 2019 12:13
We arrived quickly, two weeks, track fought, packing like from the atomic war, everything is super! cord class, there is a reg volume, for such a price
2 Aug 2019 02:22
Fast shipping. Good packing. Postcard from china :). Thank you!
1 Aug 2019 12:29
The product corresponds to the description. i liked everything. The goods came without a box but packed properly came whole. Purchase satisfied.
1 Aug 2019 11:10
Headphones came quickly, as a gift card! Sound level
1 Aug 2019 08:36
Item doyshov dovoli shvidko for 2 weeks, all good
1 Aug 2019 05:14
Came in 10 days, very quickly, packed perfectly, work properly, the quality is satisfied. Also there was a postcard, a nice bonus)
31 Jul 2019 23:43
Headphones do not work.
31 Jul 2019 22:17
Good headphones, the sound is excellent, the kitten i asked to draw is also cool.
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